We strive to see patients at their reserved time. However, we are a medical facility and occasionally circumstances arise that require us to spend more time with a patient. We will always give you the same care and understanding.
Patients arriving 15 minutes late may be asked to reschedule as a courtesy to the following patients. Short notice cancellations hinder us from providing care to others and delay you from obtaining the care that you need.
If you do find that you must reschedule, please give our office as much notice as possible. We do require at least 24 hours notice for appointments under 2 hours, and 48 hours for longer appointments. Please call the office and leave a message if you have to call after the business hours to reschedule or cancel an appointment.
Please honor time commitments with us to avoid a broken appointment charge of $35.00.
Our mission is to provide you with optimal dental care regardless of insurance coverage. At the onset of each visit, patients should be prepared to pay in full or for those with insurance, their deductible and estimated co-payment. Financial questions should be addressed prior to start of treatment.
To our patients with insurance:
We allow 45 days for insurance to cover its portion and our office DOES NOT guarantee payment by your insurance company. If your insurance claim is denied, or it is not paid as estimate the balance becomes the patient's responsibility. Accounts referred to our outside collection agency will be assessed an additional amount of 35% of the overdue balance. In the event any type of collection procedures become necessary, you will be responsible for any collection, legal or attorney fees incurred for you or, if applicable, your dependents.
If your insurance company pays more than the estimated amount, a refund check from this office will be mailed to you within 30 days from the date payment is received by our office.
This office accepts cash, MasterCard, Visa, Discover, or CareCredit as methods of payments. We do not accept checks.